Please be sure that every customer you ring up has either an email address or a phone number in our system. This is helpful if someone leaves a credit card or if there is an issue with an order. Assure customers that if they do not wish to be on the newsletter that is fine, we just need to be able to contact them if the need arises. Please check to be sure we have the email address and phone number of everyone in our system as you pull up a sale. You could gather their birth date, too, so maybe we can work towards a birthday discount although that will take time to get going.
When taking a special request for a fabric, please do not promise the customer an arrival date for that fabric. Every company is different in terms of minimum number of bolts needed for an order and the time frame in which those orders can be filled, so it is too hard to guess. If the customer is insistent on knowing a date, leave a note for Sarah or Mary or Leslie and they will contact the customer once they know more.
Our trash pick-up days are now Monday and Thursday. Please continue to take the trash to the curb the evening before.
Sarah has begun working on the shop schedule through the summer because of events, summer camps and previously submitted time-off requests. If you have been thinking about taking time off between now and Aug. 1, please be aware that no further time off requests can be accommodated for these dates: June 1-19 and July 1-10.
Our Shop Hop "Sew Cheesy" coupons are good in store in May. Please be sure to write the purchase amount and date on the coupon when it is redeemed, and place it in the register.
Nothing new but lots in the works for June and beyond
New at IQ:
Restock of Kona -- black, white, snow, ash
New African prints
Reorder of Yoga is for Everyone
Lecien Christmas prints
Sevenberry: Petite Basics from Robert Kaufman
Robert Kaufman Burly Beavers
Next week's schedule: