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Happy Saturday!
I apologize for another email so soon, but I realize the email from yesterday needs a bit of clarification. Yesterday we announced that due to a Covid19 exposure, we feel we need to take extra precautions and not have any exposed employees, or any customers at all, in the shop for some "undetermined" time to come. Last night we had a concerned customer who takes part in the Jen Kingwell Psychedelia BOM email asking about the templates (they should arrive next week sometime we hope) and how folks will get them when it is time. This made me realize that my use of "undetermined" made it seem like we plan to be closed to curb-side pick up for a long time. We are hoping this setback for us will be short and seem like just a little long weekend, but since folks will not be tested until Monday, and of course we really have no idea what will come of those tests or how long they will take to come back, it just seems easier to leave it up in the air than to try to guess and then change things a few times. I apologize if anything seems vague or confusing. This is stressful and exhausting and we are doing the best we can. I never felt good about opening up to in-store customers because I think the risk is still big, but I felt pressured to do it and now am having to reassess. Read on please, and stay tuned for more information in the days to come. If you have questions, try to hold off on them until after Monday when we will give you an update. We will not leave you hanging.
Our plan is to assess on Monday, with the hopes that we will be back at it in some capacity on Tuesday morning although we imagine that will may be shipping only for a few days as we do not have enough staff that are in the clear right now to have anyone open the door to in-store customers or even delivery for a bit. I have personally never felt it is safe to to have only one person working in a retail store, when it is set off on its own as we are, so we have to have two people able to work together before we can do curbside pick-ups. We think we will be fine for Tuesday but just have to play it by ear for a bit. We will keep you informed by email and social media as we learn things.
We will be at the shop today until 3pm so that Regina Carter can hand out and take in quilts for long arm quilting and to deliver any orders that are in our system already, to your trunk or back window when you pull up and call us. Please only head to the shop for pick up if you have had a call from us letting you know your order is ready. You are welcome to call in if you want to check on an order as we do sometimes find that voicemail systems are full.
We still have a flat $8 shipping rate for orders under $100 and FREE shipping for order over $100. To offset any shipping cost to you, use the coupon code of COVID19 to get 20% off your order until we decide to turn the coupon off. Enjoy some discounted shopping on us!
If you still would like to order for curbside pick up, and are willing to wait until we know we can prepare and be there for you to pick it up, then feel free to choose that option, but PLEASE know that you might have to WAIT several days before being able to pick it up.
So to reiterate...if you have an order you have already placed that would like to pick up, you have between 10 am and 3 pm today, Saturday 7/11 to come pick it up. We are happy to hold orders until things get figured out but want you to have an option to come grab it if you need it. Call the shop when you pull up and a Masked Quilter will run your order out to you. These hours are only for folks who have ordered already. Please do not come to the store to shop or place new orders for pick up, unless you are fine waiting to pick it up until we know when we can be back in the shop.
If you are hoping to pick up or drop off a quilt to Regina Carter, she will be at the shop this Saturday July 11th from 10:30 am to about 2:30 pm, so mark your calendars! All quilts being left for Regina, should always be in a decent bag of some sort, with your name and phone number and a description of what you are sending attached to the quilt inside of the bag. Then please write Regina Carter on the outside of the bag if you are bringing it before Saturday. Please do not bring them to us to bag and label for you. This is something you should do ahead of time to protect your quilt in the traveling process. Please remain in your car on Saturday and call the shop or Regina to let her know you are outside to drop off or pick up.
If you missed our email from yesterday, then read on...
We do continue to order and receive some new merchandise and just this week received 39 new 5 yard bolts of Robert Kaufman Kona solids, plus we expect to get a larger bolt of Kona black today or tomorrow. We are slowly on our way to having the entire line of solid colors RK makes, although we will sell out of some before others all arrive, so we will never have the entire line at one time. If you are ever unsure of a solid color you want to order to go with something else you are wording, you are welcome to place an order for the one you think matches and then put a note in when you check out, letting us know that you would like us to pick a similar color to match if the one you liked does not quite match. We have done that several times recently and found that another color matches just a little better than the one that a customer ordered. We can then, just switch the color easily on our end.
We also have our next order of the Creative Grids face-mask templates on the way and expected Tuesday. We have several of them already, so if you are hoping to get in on this shipment, you should grab one quickly. We also have a few face-mask extenders in stock so check those out and have added some fun new patterns of all sorts to the shop, which you can find in the new arrivals section or by going to our patterns page.
We have received our order of Deer Christmas Kits from Moda. They are so fun and we only ordered a few so don't miss out on this fun Holiday quilt kit. We also have several other precuts from The Deer Christmas this line and expect to get some fabric in for bindings and backing later in the summer.
We received the Tula Pink True Colors line Thursday. All pre-orders were cut and shipped or are ready for pick up today. We got in one extra bolt of each Fairy Dust on Friday so if you want some larger pieces of those, we now have more in the system and we still have some bolts of Monkey Wrench and Homemade plus the all the other new True Colors bolts (but only a few years left of a few of them).
We know many of our yarn folks have heard about the Berroco 123Dropship program where you can order Berroco yarn from us that we don't have in stock and Berroco will ship it straight to you (usually very quickly). Berroco has been putting together some kits and we have added one to our website for order called the Zig Zag Jardin using the Millefiore yarn in a 50% Wool, 50% Acrylic blend. You can also order the Zig Zag Arcade kit made with one color of the Berroco Medina yarn, which is a 37% Cotton, 36% Acrylic, 27% Viscose blend perfect for summer knitting. If you have not seen all the yarns that you can purchase through us but have shipped straight from Berroco, check them out here. There are so many different fiber blends including their Modern Cotton, Modern Cotton DK, Liana, Cambria, Remix Light and Remix, (linen blends) that would be great for summer yarn work!
For information on making face masks, check out our Charity Projects page. Please also share our GoFundMe fundraiser with your friends and family who might like to help out with masks but cannot help with the sewing of them. Our fundraiser is helping to pay for the fabric that we are providing to anyone who asks (over $5000 given away so far) and to supplement the pay for the shop employees during this time of limited work hours.
We appreciate the support you've shown us during these uncertain times. Whether you are an essential worker during this crisis or doing your part to #stayhome, you are in our thoughts!
Happy stitching,
Sarah & the IQF&Y crew
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